Accessibility Information

Accessibility Statement for Silver of the Stars

This accessibility statement applies to

This website is run by the City of Edinburgh Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • videos do not have captions or text transcript
  • images do not have appropriate text alternatives
  • heading are not always used as expected, for example, on the plans and tools page the heading of the page, as well as of the posts below, are heading 1
  • documents are not accessible for those that use screenreaders.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email
  • call +44 792 535 9637

We’ll consider your request and get back to you in 10 working days.

If you cannot view the map on our ‘contact us’ page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact Lorna MacDonald.

  • email
  • call +44 792 535 9637

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us here

Technical information about this website’s accessibility

The City of Edinburgh Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Most images do not have appropriate text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 non-text content.

Headings are not always used correctly. Some headings are empty, some pages contain multiple heading 1s and the content in the side bar skips heading 2 and uses heading 3. This fails success criterion 1.3.1 info and relationships.

Some text does not contrast adequately with the background, such as ‘website information’ in the footer. This fails success criterion 1.4.3 contrast (minimum).

Content that’s not within the scope of the accessibility regulations

Videos do not have text alternatives, captions or audio descriptions. This fails success criteria

  • 1.2.1 audio-only and video-only (prerecorded)
  • 1.2.2 captions (prerecorded)
  • 1.2.3 audio description or media alternative (prerecorded)
  • 1.2.5 audio description (prerecorded).

The accessibility regulations don’t cover video content published before 23 September 2020.

We will ensure that future video content meets the requirements.

Most of the PDFs and other documents are not accessible. The documents aren’t marked up to provide information on the content roles and relationships and the reading order is often incorrect. This fails success criteria 1.3.1 info and relationships and 1.3.2 meaningful sequence.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 26 October 2020. It was last reviewed on 26 October 2020.

This website was last tested on 26 October 2020. The test was carried out by the City of Edinburgh Council’s web team.

We tested every page available through the menu bar. This ensures we have covered all site templates in use:

  • standard page
  • standard post
  • post category archive
  • post archive

We tested the site manually, with the aid of

  • WAVE Evaluation Tool
  • NVDA screen reader.